Spying on CRM

Category : CRM, Dynamics
Date : June 1, 2007

SCE_EN_2DSMaybe you think that your CRM server’s been sneaking out behind your back.  Stealing CPU cycles.  All that fooling around is hijacking your performance.  Or maybe your servers have been hanging out in a rough neighborhood.  Being denied service?  Suffering from brute force attacks?  Ouch!

Well, the Microsoft Dynamics CRM 3.0 Server Management Pack for MOM 2005… errr let’s call it the CRM MOM Pack is here to put your your mind at ease.  It’s the best way to keep tabs on your Dynamics CRM servers.  You may know that we announced that we’d be bringing up our own public CRM service later this year.  Now you have a pretty good idea how we’ll make sure that the service level on those servers is where it should be.  With the MOM Pack you can do pretty much the same thing.

The Microsoft Dynamics CRM 3.0 Server Management Pack for MOM 2005 monitors the Microsoft Dynamics CRM 3.0 Server Application event log and performance counters. This management pack includes event rules for the Microsoft CRM Server, Exchange Router, and Windows Fax Router services. The events and performance counters monitored from each service help indicate some critical issues with Microsoft Dynamics CRM 3.0 Server operations during the servicing of Microsoft CRM user requests.

The Microsoft Dynamics CRM 3.0 Server Management Pack provides the following features that help with:
• Monitoring of health and availability of Microsoft Dynamics CRM 3.0 Server services and the services they are depended on
• Basic detection of brute force attacks and denial of service attacks
• Notification of configuration-related failures
• Performance measurement monitoring of Web application requests, e-mail messages, and fax messages processing

C’mon.  You just gotta do it.  You gotta put that server on 24 hour watch.  Your end-users will thank you for it.

The bits are available for download now.

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